JAASIM "JAZ" SHAHID
Professional info
I am an experienced IT Professional that brings my familiarity in the IT field, problem solving, team organization, written and oral interpersonal communication skills allowing me to succeed in a Computer/Information Systems position.
Skills
Troubleshooting
Microsoft Windows
Technical Support
Antivirus
Mobile Device Support
Work experience
Infrastructure Analyst
Aug 2013 - present
•Enterprise Management Solution Administration (SolarWinds)
•User and Computer Management:
Active Directory
Citrix Receiver
Microsoft Exchange 2010
Auralink Video Conferencing (Vidyo)
AS400 (Green Screen)
•Google Apps for Business Administration
•E-mail Firewall Monitoring (Barracuda)
•Weekly Backup Prep (Symantec Backup Exec)
•Anti-Malware, AntiVirus support (Symantec Enterprise)
•Quarterly Travel
IT Technician
Philadelphia International Airport
May 2011 - July 2013
•Desk-side Support
•Helpdesk Management
•Enterprise Antivirus Administration (McAfee Enterprise)
Interests
Photography
Music
Automotive/Motorcycle
New Technologies
2010 - present
2010 - present
Education
Drexel University
2007 - 2011